Juan Pinero

Operations and Logistics Manager

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Frequently Asked Questions

We currently operates across the Triangle Area, the Piedmont Triad Area, and the Charlotte Area of North Carolina, serving cities such as Raleigh, Durham, Greensboro, Winston-Salem, and Charlotte, along with their surrounding communities.

Yes, we offer liability insurance that covers up to $1 million for your peace of mind.

We use high-quality packing materials and our team is highly trained to handle all items with utmost care.

We treat all client property with the utmost care and respect. If any damage occurs, whether accidental or otherwise, we report it immediately to Assembly & Delivery Masters management.

Yes, we are equipped to handle large and heavy items with the appropriate equipment and trained personnel.

Yes, we have experience in assembling outdoor furniture and structures.

You can reschedule your service for free by using the link at the bottom of your confirmation message. Just make sure to do it at least 48 hours before your appointment. You can reschedule up to three times without any extra fees. If you try to reschedule with less than 48 hours, the system may not allow the change.

Yes, we offer flexible hours including weekends for your convenience.

Assembly and Delivery Masters offers a 30-day workmanship warranty for the assembly service.

Our system automatically sends email and SMS confirmations upon booking, as well as reminders before your appointment. Please ensure that your contact details are up-to-date to receive these important communications.

When you book a service through our website, you will receive an automated confirmation via email and SMS. This confirmation includes the details of your booking, payment information, and a link for rescheduling if needed. The Booking Fee is non-refundable, except in cases explicitly outlined in our cancellation policy.

We accept credit cards, debit cards, and bank transfers. You can also pay online through our website.

Yes, we provide detailed invoices for all our services.